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AAA-Above's avatar
AAA-Above
Cover User
2 years ago

MYOB not recognising New Version of Outlook

Hi,

 

My Outlook has updated to the new version and MYOB Accountright is now not recognising it for sending payslips.

Do you know how I can fix this?

Microsoift couldn't help.

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hi there Loftycr,

     

    Since you're having trouble with the new version of Outlook not working with AccountRight, it could be due to compatibility issues. Other users have also reported problems with sending invoices, pay slips, and other documents after updating to the new Outlook in Microsoft 365. Reverting to the original version of Outlook has been found to resolve these issues. You can check this post from other user with similar issue.

     

    Cheers,

    Doreen

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