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ckre's avatar
ckre
Experienced Cover User
6 years ago
Solved

MYOB Payroll Activity Report does not agree to ATO Payroll Reporting Centre

We are a small business with only 7 employees (2 being directors who I wish to do payment summaries the 'old fashion way").  I commenced STP about a month ago and all seemed to be reporting OK.  I do...
  • bungy15's avatar
    bungy15
    6 years ago

    BenchCBS ckre 

     

    I’ve just seen a post by Hayden_B that the ATO have advised of delays for reports to appear due to the load on ATO servers today. 

     

    Otherwise im fresh out of ideas 😔

     

    Good luck

    Tracey

Kristelle's avatar
Kristelle
Trusted Cover User
6 years ago
Copy LinkReport

I have found the same thing. Have 7 employees, no terminated ones or anything. Went to the payroll processing centre & 3 of our employess have 0.00 under gross payments. There is a figure under the PAYG withholding though. They are all in the same payroll category & I've checked it & it has been assigned to gross payments for ATO reporting. Any ideas why their figures are missing? Am on hold with support, but not getting far.

  • bungy15's avatar
    bungy15
    Ultimate Cover User
    6 years ago
    Copy LinkReport

    Hi Kristelle 

     

    Try running  a $0 pay for the employees with missing amounts and see if it pushes their correct figures through. You may have to wait for your STP report to appear because of the heavy load on ATO servers today

     

    Cheers

    Tracey

    • Kristelle's avatar
      Kristelle
      Trusted Cover User
      6 years ago
      Copy LinkReport

      Interesting turn, I've just checked the STP payrun summary report that was lodged today & all the figures are in there, including the missing ones, against the correct people. So it seems that maybe they have gone through correctly? 

      I don't know, I'm confused. Seems like a great idea, this STP, but maybe there's some ironing out to be done.

      • Kristelle's avatar
        Kristelle
        Trusted Cover User
        6 years ago
        Copy LinkReport

        So I've checked the amounts in the payrun report that was lodged, against my payroll report & there are figures showing in their report that have been marked not-reportable in MYOB.

        The salary sacrifice for one employee has also been calculated into their gross payments amount PLUS it's calculated in the deductions (before tax) figure, which I thought shouldn't be showing in this report, as they are marked not-reportable. So this makes it look like they earnt more than they did, thus not paying enough tax. If I do a manual payment summary, the gross amount showing is the correct amount (gross pay minus the salary sacrifice). Why isn't this reflected in the ATO payrun report?

        Is this going to be an issue for them when they do their tax return, because supposedy they didn't have the right amount of tax taken out?

    • Kristelle's avatar
      Kristelle
      Trusted Cover User
      6 years ago
      Copy LinkReport

      Thanks Tracey. I'll see if that works.

      The only thing is, that I have 'finalised' it, as that's what the lady at support told me to do, as I think she was hoping it would come up with an error that there were no figures there!

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Centre","id":"message:587852","revisionNum":1,"repliesCount":21,"author":{"__ref":"User:user:115063"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"conversation":{"__ref":"Conversation:conversation:587852"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:587852"},"body@stripHtml({\"truncateLength\":200})":" We are a small business with only 7 employees (2 being directors who I wish to do payment summaries the 'old fashion way\").  I commenced STP about a month ago and all seemed to be reporting OK.  I do...","body@stringLength":"615","rawBody":"

We are a small business with only 7 employees (2 being directors who I wish to do payment summaries the 'old fashion way\").  I commenced STP about a month ago and all seemed to be reporting OK.  I dont have any errors in the reports that I submitted.

 

HOWEVER, only 6 of the 7 employees appear on the ATO reporting centre and another 2 have incorrect Gross payments and Tax witheld amounts.  

 

I do NOT have any ETP's for the year and have also processed a zero pay run for those employees affected with no joy.  I have also updated to the v19.2.1

","kudosSumWeight":0,"postTime":"2019-06-27T09:52:40.116+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:587852_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2362},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

We are a small business with only 7 employees (2 being directors who I wish to do payment summaries the 'old fashion way\").  I commenced STP about a month ago and all seemed to be reporting OK.  I dont have any errors in the reports that I submitted.

 

HOWEVER, only 6 of the 7 employees appear on the ATO reporting centre and another 2 have incorrect Gross payments and Tax witheld amounts.  

 

I do NOT have any ETP's for the year and have also processed a zero pay run for those employees affected with no joy.  I have also updated to the v19.2.1

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I have found the same thing. Have 7 employees, no terminated ones or anything. Went to the payroll processing centre & 3 of our employess have 0.00 under gross payments. There is a figure under the PAYG withholding though. They are all in the same payroll category & I've checked it & it has been assigned to gross payments for ATO reporting. Any ideas why their figures are missing? Am on hold with support, but not getting far.

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I have found the same thing. Have 7 employees, no terminated ones or anything. Went to the payroll processing centre & 3 of our employess have 0.00 under gross payments. There is a figure under the PAYG withholding though. They are all in the same payroll category & I've checked it & it has been assigned to gross payments for ATO reporting. Any ideas why their figures are missing? Am on hold with support, but not getting far.

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BenchCBS ckre 

 

I’ve just seen a post by Hayden_B that the ATO have advised of delays for reports to appear due to the load on ATO servers today. 

 

Otherwise im fresh out of ideas 😔

 

Good luck

Tracey

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I’ve just seen a post by Hayden_B that the ATO have advised of delays for reports to appear due to the load on ATO servers today. 

 

Otherwise im fresh out of ideas 😔

 

Good luck

Tracey

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User","color":"333333","icon":null,"rankStyle":"TEXT"},"Revision:revision:588095_1":{"__typename":"Revision","id":"revision:588095_1","lastEditTime":"2019-06-27T13:01:26.155+10:00"},"ModerationData:moderation_data:588217":{"__typename":"ModerationData","id":"moderation_data:588217","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:588217":{"__typename":"ForumReplyMessage","uid":588217,"id":"message:588217","revisionNum":1,"author":{"__ref":"User:user:97805"},"readOnly":true,"repliesCount":3,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"parent":{"__ref":"ForumReplyMessage:message:588206"},"conversation":{"__ref":"Conversation:conversation:587852"},"subject":"Re: MYOB Payroll Activity Report does not agree to ATO Payroll Reporting Centre","moderationData":{"__ref":"ModerationData:moderation_data:588217"},"body":"

Hi Kristelle 

 

Try running  a $0 pay for the employees with missing amounts and see if it pushes their correct figures through. You may have to wait for your STP report to appear because of the heavy load on ATO servers today

 

Cheers

Tracey

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Hi  

 

Try running  a $0 pay for the employees with missing amounts and see if it pushes their correct figures through. You may have to wait for your STP report to appear because of the heavy load on ATO servers today

 

Cheers

Tracey

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Interesting turn, I've just checked the STP payrun summary report that was lodged today & all the figures are in there, including the missing ones, against the correct people. So it seems that maybe they have gone through correctly? 

I don't know, I'm confused. Seems like a great idea, this STP, but maybe there's some ironing out to be done.

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Interesting turn, I've just checked the STP payrun summary report that was lodged today & all the figures are in there, including the missing ones, against the correct people. So it seems that maybe they have gone through correctly? 

I don't know, I'm confused. Seems like a great idea, this STP, but maybe there's some ironing out to be done.

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So I've checked the amounts in the payrun report that was lodged, against my payroll report & there are figures showing in their report that have been marked not-reportable in MYOB.

The salary sacrifice for one employee has also been calculated into their gross payments amount PLUS it's calculated in the deductions (before tax) figure, which I thought shouldn't be showing in this report, as they are marked not-reportable. So this makes it look like they earnt more than they did, thus not paying enough tax. If I do a manual payment summary, the gross amount showing is the correct amount (gross pay minus the salary sacrifice). Why isn't this reflected in the ATO payrun report?

Is this going to be an issue for them when they do their tax return, because supposedy they didn't have the right amount of tax taken out?

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So I've checked the amounts in the payrun report that was lodged, against my payroll report & there are figures showing in their report that have been marked not-reportable in MYOB.

The salary sacrifice for one employee has also been calculated into their gross payments amount PLUS it's calculated in the deductions (before tax) figure, which I thought shouldn't be showing in this report, as they are marked not-reportable. So this makes it look like they earnt more than they did, thus not paying enough tax. If I do a manual payment summary, the gross amount showing is the correct amount (gross pay minus the salary sacrifice). Why isn't this reflected in the ATO payrun report?

Is this going to be an issue for them when they do their tax return, because supposedy they didn't have the right amount of tax taken out?

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Thanks Tracey. I'll see if that works.

The only thing is, that I have 'finalised' it, as that's what the lady at support told me to do, as I think she was hoping it would come up with an error that there were no figures there!

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Thanks Tracey. I'll see if that works.

The only thing is, that I have 'finalised' it, as that's what the lady at support told me to do, as I think she was hoping it would come up with an error that there were no figures there!

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