Forum Discussion
Princess_R
9 days agoMYOB Moderator
Hi anshengli and Robbiebobbob,
Sorry you’ve had such a frustrating time with this, especially on payroll day.
Thanks for listing out all the troubleshooting you’ve already tried. If it’s freezing and timing out when you hit Record, it’ll need a closer look from the team. If this is still happening, please let us know or reach out to our team again through live chat or by phone so they can investigate the file further.
Cheers,
Princess
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