Forum Discussion

Experienced User

3 years ago

MYOB shuts down when I try to open an employees card file

This is email I get back from MYOB. Based on the error details you sent us, it looks like there is some duplicated information in your AccountRight database. When calling, please quote KB0013...

Melisa_D

Former Staff

3 years ago

Hi HayleyGlynn1,

Thanks for your post. Can you please retrieve the diagnostic log of the AccountRight file after this has happened and attach it as a .TXT file to this thread so we can take a look into this for you.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Find technical support and help for all MYOB products in our online help centre

MYOB Business & AccountRight
MYOB Practice
MYOB AE/AO
MYOB Acumatica

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

MYOB Academy

Forum Discussion

MYOB shuts down when I try to open an employees card file

Looking for something else?

Related content

MYOB Shutting down when in Employee card file

MYOB shuts down when I try to open an employees card

i cant open an employee card, it keeps shutting down

Employees not receiving MYOB Team invitation

Employee Card Crashes MYOB

MYOB team - employee

MYOB TEAM ADD EMPLOYEES

MYOB TEAM Setup - No Employees