Hi
They supplied me with a hot fix which didnt correct the problem. In the end - put our file online and they fixed it. Then I downloaded back onto our server as we are currently not online. Good luck with it all - most frustrating part is speaking to 3 different people and each and everytime having to do security check and explain problem over and over again even though I gave them error code. I was on the phone a total of 2 hours!! I am happy to provide you with hotfix via email if you wanted and you can try?
Hi:
Thanks so much for your pormot reply. I also called MYOB support yesterday twice. The first time I have been put on waiting for 2 hours and just gave up. Second time I gave the error code same as your one, and was told to receive an email with hotfix.exe, but I didn't get the email at the end. So frustraded. so you mean hotfix won't fix the problem? But how can I get the right person to help upload the file online?
