Forum Discussion

davidreardon's avatar
davidreardon
Member
16 days ago

MYOB STP using Update event not pay event

We are running payroll monthly for 2 employees. Each month is identical. I can see all pay runs have been run correctly in the "pay runs" section, but then in the STP section, some months are reported as an "update event" and not a "pay event", along with reporting $0 for wages & PAYGW even though there should be wages and PAYGW included. This causes issues with STP reporting with the ATO compared to the MYOB reports. How do we prevent pay runs from being reported to the ATO as a "update events" instead of "pay events", and ensure the right PAYGW and wages are being reported. Is there a way to edit previous pay runs to correctly report them to the ATO?

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    13 days ago

    Hi davidreardon,

     

    The best first step here is to check your Payroll Register, Payroll Activity, and YTD Verification reports. To help prevent this going forward, make sure 

     

    • Each pay run is recorded once
    • The payment date is correct
    • There aren’t any changes made to the payroll details afterwards that could trigger an Update event. It’s also a good habit to check your Payroll Activity and YTD Verification reports regularly so you can spot any wage or PAYGW differences early.

    As for past pay runs, you generally don’t edit old pay runs just to change the STP event type. The key thing is getting the YTD figures correct, because that’s what the ATO uses. If your payroll reports are right but the ATO side still doesn’t match, it’s best to reach out to our team so they can check why those months were sent as update events and help you with the safest fix. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

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