Forum Discussion

JanineBush's avatar
JanineBush
Contributing User
8 months ago

MYOB Tams Kiosk

Hi, we've just started using this feature and yesterday successfully uploaded our first batch of time sheets.   This morning, the KIOSK is display in error saying no business can be found for accou...
  • Genreve_S's avatar
    Genreve_S
    8 months ago

    Hi JanineBush, 

     

    Thanks for posting your concern. 

     

    Currently, we don't have any reported issues that match the one you're experiencing. However, a common troubleshooting step for various issues is to uninstall and reinstall the application, which you might find helpful. It worked for another user in this other thread. 

     

    However, if the problem continues, our virtual assistant, MOCA, is available on our website to provide further assistance. Alternatively, you can request support via your account at myob.com.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks,
    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
8 months ago

Hi JanineBush, 

 

Thanks for posting your concern. 

 

Currently, we don't have any reported issues that match the one you're experiencing. However, a common troubleshooting step for various issues is to uninstall and reinstall the application, which you might find helpful. It worked for another user in this other thread. 

 

However, if the problem continues, our virtual assistant, MOCA, is available on our website to provide further assistance. Alternatively, you can request support via your account at myob.com.

 

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

 

Thanks,
Genreve

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