Forum Discussion

hmhospitality's avatar
hmhospitality
Experienced User
3 months ago

MYOB Team app Notification Issue

For some reason the notifications on the MYOB team app has stopped popping up.  Employees are not getting any notifications of rosters being published or updated. Managers are not getting any notif...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator

Hi hmhospitality,

 

Please try to clear the app cache as well. If it's still not working, try to delete location and reinvite. If the issue persists, please reach out to our live chat agents through our virtual assistant MOCA or submit a case via MyAccount to resolve this efficiently.

 

Regards,

Sai

ak6180's avatar
ak6180
3 days ago

This issue still persist for us. Tried different browsers, deleted cache, reinstalled app, create new location. However cannot get alert in myob team app for rosters 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    3 days ago

    Hi ak6180,

     

    Thanks for trying the troubleshooting steps. Since the issue persists despite your efforts, it would be best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. They can investigate this further and assist you in resolving the issue.

     

     

    Regards,

    Sai

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