Forum Discussion

MBJackie's avatar
MBJackie
Experienced Cover User
1 month ago

MYOB Team issue - cant add employee to Approving Manager

I have a new employee, she has completed the onboarding and i have added her as an employee in MYOB Team, however when i go to add her to a location it doesn't allow me to.  This has never happened before.  How can i add her if the available employee dropdown box says "no matches found"?

12 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    14 days ago

    Hey Castaway,

     

    Few customers have hit the same snag with MYOB Team and our dev team is onto it and actively working on a fix. While that’s underway, you can keep an eye on the status and use the current workaround here, which should help you keep things moving in the meantime while we get this properly sorted.

     

    Cheers,

    Doreen

  • Castaway's avatar
    Castaway
    Experienced User
    14 days ago

    This has been going on for some time now. I thought it would have been fixed by now