Name Rejected for Pay Super

Question

I'm trying to make the December super payment through AR Pay Super but the system is rejecting the person's first name - says it's invalid. I have the correct, legal name.

Any suggestions as to how I proceed?

isaiah_c · Answer

Hi Deirdre,
&nbsp;
Thank you for the post and for letting us know your concern. I'm sorry to hear that you're having an error with your Pay Super. Please provide me with a screenshot of the error so I can further look into this.
&nbsp;
&nbsp;
Please let me know if you need further help.
&nbsp;
Kind regards,
Sai

deirdre · Answer

Hi Sai,&nbsp;Sent by email&nbsp;Cheers,Deirdre

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Name Rejected for Pay Super

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