Forum Discussion

Trusted User

2 years ago

Need the option to turn off self-onboarding prompts

Further to my post here: https://community.myob.com/t5/AccountRight-Idea-Exchange/Employee-Self-Onboarding-Permanently-disable-preference/idi-p/776581 (surely I can't be the only person not wanting to use this feature!)

With the recent changes, I now have to untick a box to stop someone getting an invitation. We've already got their details before we get to the point where I want to enter it in MYOB. If I forget to untick that box we're going to look unprofessional asking them for all the same details again.

I need to be able to turn the feature off completely, or at the very least, to have an option to have it default to NOT ticked rather than ticked.

Why are the developers insisting on making every single tiny aspect of using MYOB harder and more frustrating with each update????

15 Replies

Bas632
Member
1 year ago
I totally agree 100 % and this also creates confusion when employees receive an invite that is not required or necessary
MissAbigail
Member
1 year ago
I agree 100%! Just had a situation where someone changed their tax type without my knowing and then got an email from the ATO telling me I was not taxing them correctly.

There absolutely should be an option not to use this function as it takes the control away from the Employer.
Earl_HD
MYOB Moderator
1 year ago
Hi EXPResources,
Thanks for your post. You can keep an eye on this page for updates on what's new in the update (What's new in the latest version) . Regards, Earl
EXPResources
Cover User
1 year ago
Agree with this user's suggestion. Please respond with an actionable change
Leneth_A
Former Staff
2 years ago
Hi H-TS,

Thanks for your post. We appreciate your suggestions regarding this option to turn off or have a default when sending an invitation to the employee. We totally understand that this feature would really make things easier for you. Your contributions are valued, and we recognize the significance of your requests to your business. Rest assured that we will communicate your suggestions and feedback to the team.

Feel free to post again anytime you require further assistance.

Cheers,
Leneth