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Hi KW123 ,
Thanks for your detailed post.
This can be quite tricky. I recommend visiting this related post and this helpful article, which you may find useful for this issue.
Negative superannuation payment.
Checking and adjusting superannuation
If you're still having trouble finding a solution, try using our virtual assistant, MOCA. It's designed to dive deeper into issues like this. You can engage with MOCA through myob.com/support for any queries or assistance you might need. And don't worry—if MOCA can't provide the help you need, our live chat team is ready to step in and assist.
Regards,
Earl
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