Forum Discussion

Kaftan's avatar
Kaftan
Experienced Cover User
2 years ago

Not able to edit time sheet after processing, reversing, then deleting both those transactions

Sorry if duplicating - couldn't find a solution in other posts.  This is what I have done -  processed ( & STP verified) usual pay run using timesheets; Found an error I needed to fix asap; (short...
  • SamaraM's avatar
    SamaraM
    2 years ago

    Hi Kaftan 

     

    As the timesheet has already been used and is not editable at this point, the only option is to process the pay run without using a timesheet.

     

    The steps are as follows:

    1. Open Payroll > Process Payroll
    2. Select dates > Next
    3. Open each employee and enter the hours manually
    4. Then continue to process as normal

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

SamaraM's avatar
SamaraM
Former Staff

Hi Kaftan 

 

You are correct that if a timesheet has been included in a pay run the days are will be uneditable (greyed out) and not able to be deleted.

 

As you have already identified the amount you should pay your employee, you can click next and correct the mistake by editing the hours before you process the payrun. 

 

Hope that helps. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Kaftan's avatar
Kaftan
Experienced Cover User
2 years ago

Hi SamaraM,

Thank you for replying to my post.

 

Unfortunately, I cannot edit the hours as the payrun has already been processed.  When I discovered the mistake I reversed the transaction, which created negative payrun.  I then deleted both. 

 

Now I'm unable to create the payrun again (or edit hours as you suggest) with timesheets as the hours are still greyed out.  I believe this is because I changed the security system to "reverse only" before I reversed the transaction. 

 

I am at a loss to know how to fix this.  I need the payment to show up in my Bank transactions. Appreciate your help.

 

 

 

  • SamaraM's avatar
    SamaraM
    Former Staff
    2 years ago

    Hi Kaftan 

     

    As the timesheet has already been used and is not editable at this point, the only option is to process the pay run without using a timesheet.

     

    The steps are as follows:

    1. Open Payroll > Process Payroll
    2. Select dates > Next
    3. Open each employee and enter the hours manually
    4. Then continue to process as normal

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • Kaftan's avatar
      Kaftan
      Experienced Cover User
      2 years ago

      Thanks very much.  I did manage to work it out but took ages.