Forum Discussion

heirloom's avatar
heirloom
Experienced Cover User
3 years ago

Onboarding

Hi

Onboarding invite sent, employee recieved email, partially completed onboarding, however unable to re enter to complete.  Have tried to resend invite - states invite already sent.

how do i start afresh and resend onboarding invite so that employee can complete?

  • Hi heirloom 

    Can you check if the partially completed details have been transferred over to the software and the employee card is already created?