One employee not showing YTD figures
Hi Team I have an employee that was with us for 3 months. At the time her payslips showed YTD figures and now that I am reconciling for EOFY her YTD amount does not show on her payslips or her summ...
Forum Discussion
Hi CL-12071,
Sorry for the late reply, and thanks for your patience. This can happen when the payslip is only showing YTD figures for the categories used in that particular pay run, which sounds similar to what you’re seeing with the base salary amount not appearing while PAYG, public holiday and super are still correct. It’s worth checking this Community post, as it covers the same kind of issue and may help: Payslip not showing all YTD figures
If you’ve gone through that and it’s still not looking right, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account and we’ll be happy to take a closer look.
Regards,
Sai
