Hi Sheila,
So, I have reversed the 'Pay Super' transaction, and then used the 'Pay Liabilities' window to record the transaction from the bank account, and marked it off on via Bank Feeds (although, the previous 'Pay Super' transaction still shows as an option to choose when using the online version, but not the desktop version, see below):
Now when I run a 'Superannuation Payments' report, it still shows the $10k as being unpaid for the employee. Do I need to fix this, or just leave it, knowing that it was paid?
Hi KellyKellyProp,
I understand you need clarifications on handling this amount. If you are using the browser version, you can leave it as is and not include it. As long as the desktop version shows the correct values you won't need to worry about this.
If you require any further help, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via myaccount.myob.com. If MOCA can't help, you'll be automatically directed to our live chat team.
Thanks,
Genreve
