Forum Discussion

LyndallG's avatar
LyndallG
3 years ago

Pay run wont process

Hi,   I've tried to process our first payroll of the new financial year several times today and the transactions won't save.  As I don't believe I have to "close a payroll year" any more, am I miss...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi LyndallG, 

     

    I've had the script run over the file for you, do let me know how it goes. 

LyndallG's avatar
LyndallG

Ok,

 

I've tried clearing cache etc with no success.....attached is the most recent diagnostics file....

 

To help speed up a solution, the last four digits of the company file is 3902.  The company file ID number is 12...I'll sign out of the file.

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi LyndallG, 

 

I've had the script run over the file for you, do let me know how it goes. 

  • LyndallG's avatar
    LyndallG
    3 years ago

    Great Melisa....back up and running!

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