I've just noticed that pay slips for the YTD amounts don't include categories for which there wasn't any activity in that pay period.
For example, the employee mightn't have had any public holiday pay in the week being paid but did have some in prior weeks but the YTD amounts don't include anything for holiday pay.
That seems misleading / incorrect.
Hey gpritch,
Have a quick look in your Preferences and check if the option “Include all YTD amounts and Entitlement Balances on Paycheque Stubs” is ticked. This controls whether those older pay categories still show up even when they weren’t used in the current pay period. If the YTD amounts are still not appearing on the pay slip after that, you can reach out to our team so they can take a closer look for you. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
