Forum Discussion

Aero63's avatar
Aero63
Experienced User
3 years ago

Pay Super Employee super not deposited to employee's fund but not bounced back

Hi, I have an employee who is saying that his super fund has not received contributions since he started with us but we have been paying it through Pay Super and have not had any bounce-backs - what ...
vidario1's avatar
vidario1
Trusted User
3 years ago

Hi,

 

My approach (after checking with your employee that their Super details match yours) would be to ask the employee to get in touch with his superannuation fund to ask them what's happened. 

 

Let us know how you go!

 

Cheers

vidario

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.