Hello - I am having the exact same issue. Did you manage to get a resolution to the problem?
Hi TanyaH218,
Thank you for your post and patience in waiting for our response.
Could you please let me know if you're still encountering the error message? If so, I'd be happy to help. I'll send you a private message to ask for some more information so I can look into it further. Please check your Community forum inbox, and we'll work on resolving your concern together.
If you have any further questions or need additional assistance, please don't hesitate to respond to that private message.
Cheers,
Princess
