Pay Superannuation

Hi Marlyse,

Thanks for sharing the error message, and sorry for the delay getting back to you. 

You shouldn’t have to hold off until the first one is completed as Pay super does support same-day super submissions. The error you’re seeing sounds more like a service or processing issue, so it’d be best to reach out to our team for a closer look at your specific file. If you do, please include a diagnostic log error as well, as that’ll help with the investigation.

Cheers,

Princess