Forum Discussion

DeborahBurns's avatar
DeborahBurns
Experienced Cover User
2 years ago

payment details on new employee not going through to Employee Pays

Have entered all the details of a new employee and the "Base Salary" is showing a $0.00 value even though all card details have been entered for his wage!  
  • DeborahBurns's avatar
    DeborahBurns
    2 years ago

    thank you Princess.. I had to delete his intital input details and start from scratch and reenter all his details and then it has worked .... 

Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi DeborahBurns,

 

I hope you're doing well. I would like to check back with you regarding your issue with the payroll. Was this resolved? Please let me know if you require any further assistance with this. I'm more than happy to help.

 

Cheers,

Princess

  • DeborahBurns's avatar
    DeborahBurns
    Experienced Cover User
    2 years ago

    thank you Princess.. I had to delete his intital input details and start from scratch and reenter all his details and then it has worked .... 

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      2 years ago

      Hi DeborahBurns, 

       

      Thank you for getting back at me. I appreciate you letting me know that this issue has been resolved. Please feel free to create a new post whenever you need help in the future. I'm happy to assist.

       

      Cheers,

      Princess

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