bfc2
2 years agoContributing User
Payroll - First payrun in new financial year Times-out
I have tried to process he first payrun in the new financial year, which "times-out" at the point of Recording.
Pay Period is in the previous financial year with the payment date being 1st July, 2023
System "Hangs" after selecting "Record".
System returns with message "Retry" or "Cancel".
Selecting "Retry" results in the same outcome.
Only option is to select "Cancel".
Payroll is not recorded.
This problem has occurred in prior years as well