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SMPENG's avatar
SMPENG
Experienced Cover User
6 months ago

Payroll - First payrun in new Financial Year times-out

I have tried to process the first payrun in the new Financial Year, which "times-out" at the point of recording. Pay period 23/06/24 - 30/06/24 with payment date 04/07/24. System hangs for approx 4 m...
  • SMPENG's avatar
    SMPENG
    6 months ago

    This has now been resolved by MYOB support over the phone. Case ref 01820999. Thanks.

annachen's avatar
annachen
Contributing User
6 months ago

I have the same issue since yesterday 

trying to do pay period 24-30 Jun and pay date 10.07.2024, once i click record...it then kept loading for couple mins then pop up with a window said its time out

Can u tell me how do i fix it? Thanks

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