Forum Discussion

Experienced Cover User

2 years ago

Solved

Payroll - First payrun in new Financial Year times-out

I have tried to process the first payrun in the new Financial Year, which "times-out" at the point of recording. Pay period 23/06/24 - 30/06/24 with payment date 04/07/24. System hangs for approx 4 m...

Payroll

SMPENG
2 years ago
This has now been resolved by MYOB support over the phone. Case ref 01820999. Thanks.

Earl_HD

MYOB Moderator

2 years ago

Hi MelWid ,

Thanks for providing the information via private message. I've successfully arranged an online script over your file that should fix the issue.

@Christy4, my apologies, but I can't seem to locate the serial number ending in 4972 using your email registered here in the Community Forum. If you could send me the 12-digit serial number, I'd be glad to help you with this. Thank you!

Regards,
Earl