Forum Discussion

stony27's avatar
stony27
User
5 years ago
Solved

PAYROLL - Leave Entitlements

I am trying to do a payroll run today where an employee has Annual Leave but their entitlement is showing as Nil even though they should have a Leave balance of 61 hours.  The Carry over Leave entitl...
leave
Payroll
  • YasminG1's avatar
    YasminG1
    5 years ago

    Hi Everyone


    Products: AccountRight 2020.2

     

    We are aware that some clients are encountering a warning message in relation to processing leave entitlements in the new payroll year and leave entitlements not appearing on an employee's card.

     

    Attachment.PNG

     

    This is caused by the sequencing of events as the new payroll year doesn't fully tick over until a user has recorded their first payroll year in the new year.

     

    We do recommend that clients ignore this message and process the pays as normal. Once the pays have been recorded in the new financial year the entitlements will be correctly carried forward.

YasminG1's avatar
YasminG1
Valued User

Hi Everyone


Products: AccountRight 2020.2

 

We are aware that some clients are encountering a warning message in relation to processing leave entitlements in the new payroll year and leave entitlements not appearing on an employee's card.

 

Attachment.PNG

 

This is caused by the sequencing of events as the new payroll year doesn't fully tick over until a user has recorded their first payroll year in the new year.

 

We do recommend that clients ignore this message and process the pays as normal. Once the pays have been recorded in the new financial year the entitlements will be correctly carried forward.

IvyMcG's avatar
IvyMcG
Contributing Partner
5 years ago

Just had a client call me with this issue.

 

Could emails please be sent to all users when important issues like this occur.

 

Thanks in advance.