Forum Discussion

2 years ago

Payroll Calculated Rate Issue

Hi MYOB Community! I keep having a reoccurring issue when a particular staff member takes leave. Whenever I process leave hours the staff members calculated rate drops. I've checked her card and t...

Sam_R

Former Staff

2 years ago

Hi Laura_JBC,

Thanks for reaching out, and Welcome to the Community Forum!

So that we can assist you further, could you please provide a screenshot of the Annual Leave Pay Item setup that shows the calculation rate, etc? Example below:

Laura_JBC
2 years ago
Hi Sam

Here you go :)

Thank you
- Sam_R
  Former Staff
  2 years ago
  Hi Laura_JBC,
  
  Thanks for sending that through.
  
  If the employee will be getting paid the regular hourly rate for this leave, I recommend selecting the first option 'Regular rate multiplied by'.
  
  If you are still having trouble after selecting that option, please do let me know.
  - WAC1
    Experienced User
    2 years ago
    I have exactly the same problem but using the Higher Duties payroll category. There is nothing wrong with either the payroll category setup or the employee setup. Is this a MYOB issue?