Forum Discussion

blm's avatar
blm
Experienced Cover User
9 months ago

Payroll Categories Entitlements Holiday Leave Exemptions unticked

I ran a report today on annual leave entitlement balance detail and discovered that employees had been accruing annual leave on overtime and leave loading!

I checked the Payroll Category Entitlements Holiday Leave Accural Exempt and nothing was ticked!

I have made the adjustments to the employees leave to correct the balances and I have also now correctly ticked all the wage categories that do not accrue leave.

Only myself and the accountant has access to the online file and neither of us have unticked any of the wage categories.

My question is how could this have happened - an myob update??

Thank you

 

 

 

  • gavin12345's avatar
    gavin12345
    Ultimate User
    9 months ago

    Hi blm 

     

    Unlikely to be a MYOB update - otherwise the forum would be full of users highlighting this. Most likely a user issue - either was not set up correctly originally or someone changed it later on. Go back to your oldest backup and start from there to see when this happened. Or look at payslips. This might help identify cause as well as with working out any adjustments required.

     

    Regards

    Gavin

    • blm's avatar
      blm
      Experienced Cover User
      9 months ago

      Hi gavin12345 

       

      Thank you for your reply, I have gone back and looked at payslips for the past 3 years for all employees.

      All the employees were accruing correct annual leave with correct expmetions in place until the start of the current financial year. I have only had to make adjustments from July 2023 to February 2024.

      I am still bamboozled as to how all the exempt categories were unticked. It is 5 steps to untick the boxes from Clicking on Payroll categories, entitlements, annual leave, exempt and then untick the boxes.

      As I said only myself and the accountant and one of the partners has access to the myob file. The partner in the business wouldn't even know where to look and the accountant is adamant he hasn't changed anything. Obviously neither have I. I just find it coincidental that this all happened from the first pay of the new financial year once the payroll was rolled over. I suppose a mystery 🤷‍♀️

      • gavin12345's avatar
        gavin12345
        Ultimate User
        9 months ago

        Hi blm 

         

        Thanks for the detailed reply. As others read this post and check their own files it might turn out to be a MYOB caused issue. Not everyone checks their files very closely , so great that you picked this up. 

         

        Regards

        Gavin

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