Forum Discussion

Kerry59's avatar
Kerry59
Contributing User
5 years ago

Payroll error - only enter pays for current or previous financial year

Hi,   I'm trying to process payroll for 1 July 2020.  When I try to do that, I get an error message;   "You can only enter pays for the current or previous financial year"   I'm using MYOB Acco...
  • Steven_M's avatar
    Steven_M
    5 years ago

    Hi Everyone


    Thank you for your comments and patience in relation to this enquiry. We have shared these with our product teams to look at making potential changes for future payroll years.

     

    AccountRight 2020.2 will now allow pays to be processed for the 2020-21 payroll year (was from 10 AM AST - 01/07/2020).

     

    Clients have also experienced a negative leave message when processing their first pays in the new year with AccountRight 2020.2. More information on this topic can be found on Leave entitlement warning message when processing pays in AccountRight 2020.2

     

    As this situation has been resolved we have locked the comments on this thread. Should you have an enquiry relating to processing pays in AccountRight 2020.2 or another enquiry we do recommend starting a new post on this Community Forum.

Melisa_D's avatar
Melisa_D
Former Staff
5 years ago

Hi Kerry59, 

 

Thank you for your post. In AccountRight 2020.2 rolling over the payroll year and uploading the new tax tables is done automatically by the software at the start of the new financial year. As such, you won't be able to process pays with a July payment date until 1st July, when that roll over process will have occurred.

 

When trying to process a pay run with a payment date in July and the system date is June, you will receive the error message You can only enter pays for the current or previous financial year. This is because the system has not rolled over to the new payroll year, ie 2020-21.

 

This error message is NOT referring to the financial year in your company file (Setup>>Company Information) so please do NOT close your financial year. We do recommend that users always check with their accountants prior to closing the financial year.

 

The message is an intentional change in the process, as the system does not allow for pays to be processed in a future payroll year. However, we do understand the wording may cause some confusion and we do apologise for that.

  • Kymakel's avatar
    Kymakel
    Cover User
    5 years ago

    So I am going away this weekend and won't be back until after our staff's next pay is due and you are telling me I cannot set the pay in advance like I have in the past because MYOB have change the end of payroll year process without asking clients if this works for them. I am sure I am not the only small business that sometimes has to set pays in advance because I am the only one able to run payroll. What would you like me to tell my staff? Too bad I can't do your next pay until after the 1st July and seeing as I won't now be back until 7th July you will just have to wait for same?

    • Nifty's avatar
      Nifty
      Experienced Cover User
      5 years ago

      We are in the same situation

      Next paydate 1/7/20

      ATO declaration required to be lodged before...

      sorry MYOB, the process should be operator initiated NOT EOFY

  • Caren_Brown's avatar
    Caren_Brown
    5 years ago

    Hi Melisa

    This is absolutely crazy.   We have 350 pays to process over 15 different jobs.   Pay day is always Wednesday which happens to be 1st July and we start processing a couple of days before because it's impossible to process all on one day.   This now means that in order to meet our bank deadlines we have to date some of our pays 30/06 so half our pay for the period ending 28/06/2020 will be in one PAYG reporting year and the other half in the other.   

     

    We have reconciled and marked STP pays as final, but it seems we now have to restore from backup and process some of our payrolls in this financial year or tell our employee that their pay will be late due to MYOB EOFY functionality.

     

    Your feedback would be appreciated

    Regards

    Caren

     

     

    • Steven_M's avatar
      Steven_M
      Former Staff
      5 years ago

      Hi Everyone


      Thank you for your feedback on this topic.


      Currently, payroll transactions that have the payment date on or after 01/07/2020 will need to be processed within the next payroll year i.e. on or after the 01/07/2020. 

      Having said that, we have passed on your comments to the required team for the future of the product. No immediate changes are planned for the product so close to the end of the payroll year.

      • Vicki12's avatar
        Vicki12
        Experienced Cover User
        5 years ago

        Unfortunately that doesn't help any of the people asking this question (me included) as they still can't process the pay run.  I don't think the staff will be very happy with not being paid on time.  This situation needs to be resolved asap.

  • Kerry59's avatar
    Kerry59
    Contributing User
    5 years ago

    Thankyou

  • EMcMahon's avatar
    EMcMahon
    5 years ago

    Hi

     

    I am still getting the same error and unable to process our pay even though it is now 1st July.

     

    Please advise

  • sallymarie's avatar
    sallymarie
    5 years ago

    Hi. It is 1/7/20 Today and I Cant process Pay today either. Is the roll over still in Progress?

    • YasminG1's avatar
      YasminG1
      Valued User
      5 years ago

      MYOB said about 10am.... So lets hope that it actually does happen....

  • CBS-Helen's avatar
    CBS-Helen
    Experienced Cover User
    5 years ago

    Hello, I am still not able to enter pays for 20-21.

    Is this a fault with myob that needs a new update.

    Please help asap.

    I know the process has changed, but not able to process after 1/7

    I have also tried changing the date of the PC to 1/7

     

    Thanks

    Helen

     

  • SteveTam's avatar
    SteveTam
    5 years ago

    What an absolute Joke !   

     

  • MaritaM-LPS's avatar
    MaritaM-LPS
    5 years ago

    Hi, 

    Our payweek finishes Sunday and payments are made on Wednesday.

    I need to process the pays prior to Wednesday July 1st, so that the payments can be made that day.

    How can I do that when the system is blocking the dates.

    I can't and shouldnn't have to change the dates just so I can continue as usual and I won't be able to finalse in a single day tomorrow.

    Please, could some one assist with a work around?

    • Steven_M's avatar
      Steven_M
      Former Staff
      5 years ago

      Hi Everyone


      Thank you for your comments.


      AccountRight 2020.2 will allow for payroll transactions with the payment date on 01/07/2020 to be processed from the start of the new payroll year 01/07/2020 i.e tomorrow. No action will be required by the user.


      We do understand the impact that has had on clients and their employees. We are currently collating information and feedback for clients and passing these onto our product teams to look into making changes for future payroll year ends  Although, no changes will be made to AccountRight 20202. with regards to this situation.

      • MonkeyBaa1's avatar
        MonkeyBaa1
        5 years ago

        This is so rediculous! Because of this, I have not been able to sleep and am attempting to process pays at 1.30am on the 1st July and it is still giving the same error. At what time does the system recognice the new financial year???

  • Sharonlf's avatar
    Sharonlf
    Contributing Cover User
    5 years ago

    this problem of not recording pay for 1 july is A BIG PROBLEM !!! because i need to do it today! 

  • BroadAir's avatar
    BroadAir
    Contributing User
    5 years ago

    Well it is 1st of July and I am still not permitted to enter pays. I am getting same error message as the previous user that you cannot enter pays for current or previous financial year.

    Checked in set up tax revision table is 1/7/20.

    So what do I do now? I need to process pays today.

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