Forum Discussion

cses's avatar
cses
Member
1 year ago

Payroll processed in Myob but does not show up on STP

In January a pay was processed by my boss while she was overseas. This pay was not sent to STP when it was processed. Hence January's payroll reporting is out by the amount of this pay as it is missi...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi, cses

 

Thanks for updating us.

 

As per checking the screenshots sent, the pay period highlighted in green is for one day only, 07/01/2024-07/01/2024 and this only happens when an update event has been sent. Also, while checking your payroll reports, the figures match. With this, we recommend checking the pay slips to see if there's any recorded pay for that pay period. More information regarding this can be found in our Help Article: Viewing pay runs and pay slips.

 

Let us know how it goes.

 

Best regards,

Doreen

cses's avatar
cses
Member
1 year ago

Hello Doreen, 

 

thank you again for your reply. I am waiting to hear from the accountant. The STP report does not match the wages for January. I am not in the office again until Monday so once I have the report from her I will message you again.

 

I just wanted to let you know incase you thought all was sorted.

 

Thanks again.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hi, cses

     

    You're welcome! Kindly create a post again if further assistance is needed. We are here to assist!

     

    Best regards,

    Doreen

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