Forum Discussion

Project-Z's avatar
Project-Z
Experienced User
9 months ago

Payroll reporting not working

Was preparing wages and the pop-up window for the declaration is showing the url (https://cdn-stp.payroll.prod.myob.com) can not be reached...

 

No systems are showing as down on the web. Is anyone else having this same issue?

 

Yes, I have cleared the cache.

32 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    9 months ago

    Hi Project-Z,

     

    I've had a squiz and there's no drama with the payroll declaration window at the moment. Best to hit up support and have a chinwag with the ATO to sort this out. You can contact support by creating a support ticket from the MyAccount window or live chat through MOCA.

     

    Regards,
    Genreve