Forum Discussion
Thanks but none of the employees were terminated - and one employee is showing as no pay at all - yet every payroll has been accepted and processed and matches what i input in MYOB
I only did the terminations today - so why would i have to reverse them all again????? This is a mess
Hi GPM1
The YTD verification report and Summary of payments reports that are sent to the ATO when you finalise pull the YTD amounts from the employee card>>Pay history and filter by the ATO reporting categories.
If those STP reports aren't correct a good first troubleshooting step is to send an update event by processing a $0 pay with payment date as 30 June.
You don't need to reverse the termination pays. You will need to remove the termination dates and make the cards active so that you can send the update event.
If you send an update event, wait until that report is accepted in the Reports tab before rechecking the YTD verification report.
If terminated employees had ETP payments which are not reporting correctly, please provide detailed information so that I can assist further. For example, are the ETP values incorrect in both the YTD verification report and Summary of payments reports.
Let me know how you go.