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Payroll Run is correct but payment made is not
Hi, Last week’s pay run was processed correctly, but we encountered issues with two internet transfer payments. One employee was underpaid by $10, and another was overpaid by $36. In the follo...
Hi APMMichelle,
Transactions in the software should generally match what happened in real life, not vice versa. It's best to correct the pay runs to reflect what occurred so they match the bank feed transactions. This might mean you need to reverse and reprocess some transactions to ensure they align.
Regards,
Genreve
