Forum Discussion

Ajp1902's avatar
Ajp1902
Experienced Partner
6 years ago

Payroll setup

I'm setting up payroll for the first time and have entered details for each employee, including pay typews, rates and periods.  When trying to do a pay and click on "process all employees paid [fortn...
  • amylee91's avatar
    amylee91
    6 years ago

    Hey Ajp1902 

     

    This can be caused by a few things, one being your user roles, 

     

    If you go to set up and user access - 

    if you click on the name you sign in as - you should see on the bottom right hand corner area - listed several roles ie administrator, payroll , sales etc

    Make sure you only have one role selected

    IE administrator , having multiple can cause conflictions.

     

    Also check in the Employee card that the employees (under payroll details - wages) say fortnightly, also that they have start dates aswell.

     

    i have attached some support notes which should help 

     

    setting up payroll 

    http://help.myob.com/wiki/x/doBW

     

    http://help.myob.com/wiki/x/HYBW

     

    Regards

    Amylee

amylee91's avatar
amylee91
MYOB Staff
6 years ago

Hey Ajp1902 

 

This can be caused by a few things, one being your user roles, 

 

If you go to set up and user access - 

if you click on the name you sign in as - you should see on the bottom right hand corner area - listed several roles ie administrator, payroll , sales etc

Make sure you only have one role selected

IE administrator , having multiple can cause conflictions.

 

Also check in the Employee card that the employees (under payroll details - wages) say fortnightly, also that they have start dates aswell.

 

i have attached some support notes which should help 

 

setting up payroll 

http://help.myob.com/wiki/x/doBW

 

http://help.myob.com/wiki/x/HYBW

 

Regards

Amylee

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