Forum Discussion

annachen's avatar
annachen
Contributing User
2 years ago
Solved

Payroll timeout

Hi    was MYOB under maintanence? i can not process my pay, once i click record, it then turns loading for couple mins then pop up a timeout message and force me to close     
  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi annachen,

     

    Thank you again for flagging your concern to us. We're pleased that we could offer a solution through private messaging. This thread will be closed now. If you come across any more issues, please don't hesitate to start a new post, and one of our moderators will address it promptly.

     


    Cheers,  
    Leneth

PriyaSelvaraj's avatar
PriyaSelvaraj
MYOB Staff
2 years ago

Hi annachen 

 

Thanks for reaching out to the MYOB community!

 

There are no service disruptions. This time-out error can occur if you are trying to access a saved payrun. I would suggest trying a new payrun. If the issue persists kindly send us the screenshot and file details via direct message and we'll look into this.

 

Let me know how this goes.

 

Regards

Priya Selvaraj

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.