Hi,
Recently a staff member has been unable to have their payslips sent via email - I get an email from [email protected] letting me know the delivery was unsucessful. It only happens for this employee. I have checked his email address is correct, he says that he has not blocked the address or reported the emails as spam. He is using a hotmail address.
Thank you
Hi Liv_PL,
Thank you for your post and welcome to Community Forum. I hope you find this plenty of information.
We're sorry to know that you're having an issue sending pay slips to your employee. We appreciate your effort with this matter. I have sent you a private message to gather some needed information to assist you further. We will be waiting for your response.
Kind regards,
Shella
I also know have an employee who has NOT changed her email but they are now bouncing back for no reason. Can you please check to see if she is on a blocked list somewhere? The email is:
It has happened for the last 2 weeks, but everyone else received theirs ok. Neither the employer, or employee, has changed anything for this to happen.
Please can this be fixed ASAP.
Thanks
Melinda
