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Liv_PL's avatar
Liv_PL
User
4 months ago

Payslip email delivery unsuccessful

Hi, 

Recently a staff member has been unable to have their payslips sent via email - I get an email from bounce@apps.myob.com letting me know the delivery was unsucessful. It only happens for this employee. I have checked his email address is correct, he says that he has not blocked the address or reported the emails as spam. He is using a hotmail address. 
Thank you

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  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    4 months ago

    Hi Liv_PL, 

     

    Thank you for your post and welcome to Community Forum. I hope you find this plenty of information.

     

    We're sorry to know that you're having an issue sending pay slips to your employee. We appreciate your effort with this matter. I have sent you a private message to gather some needed information to assist you further. We will be waiting for your response. 

     

     

    Kind regards,

    Shella

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