11 months ago
Payslips not all emailing
It appears that staff that have a 'hotmail' email addres are not receiving their payslips when the bulk email of payslips are selected & forwarded. Unsure as to why this has all of a sudden happened...
Hi TrudyJamo1,
Thanks for your post.
Once you a pay slip has been sent to the employee, did you receive an email saying that the email was undeliverable or rejected? If so, you can send me a private message so I can check if the email address is blacklisted. If there is no email received, you may refer to this link for more information to set up a hotmail email address so pay slip will be sent to the employee.
Best regards,
Doreen
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.