Payslips with $0.00 amounts
I need assistance please because our employees are receiving multiple payslips even if they are not paid that week, they are receiving $0.00 payslips.
STP 1 would only display payslips related to that pay week for the employees being paid. But now the system is creating additional cheques, giving false cheque numbers and not allowing me to stop the email. I actually unchecked so that I would only send the correct payslips and it got emailed nevertheless. This is going to confuse our employees and raise questions - I have questions! Why is this happening and how do you stop it?
MYOB, please advise as this is not acceptable!
The only cheques showing on this list must be the ones I processed with payroll amounts.
Hi Eliane
It seems sending an Update Event for STP Phase 2 is triggering these. Another MYOB poor design issue - I am not aware of any solution.
Regards
Gavin