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Mel3066's avatar
Mel3066
Contributing User
3 years ago

Problem Creating a Payroll ABAB Bank File

Hi,   I've just taken over payroll in the company I work for, although I have many years Myob Payroll experience in my previous company.  I have administrator access and I've sorted out adding myse...
Mel3066's avatar
Mel3066
Contributing User
2 years ago

Hi Melisa_D 

I've just gone into import/export wizard, hoping to export payroll file and have received the same error pop up screen, unable again to view error details on the pop up.  Not sure if that info helps..

Melisa_D's avatar
Melisa_D
Former Staff
2 years ago

Hi Mel3066, 

 

If the same error message is appearing when attempt to export manually, I would recommend getting the host of the server or the IT that have set this up to check that you have the right permissions to be able to export/save the document.

 

If possible, you could try to access the AccountRight file via a different computer that isn't linked to the server to see if you can create the bank file. 

  • Mel3066's avatar
    Mel3066
    Contributing User
    2 years ago

    Thanks Melisa_D I will give it a go tonight from my laptop at home.  

     

  • Mel3066's avatar
    Mel3066
    Contributing User
    2 years ago

    Hi Melisa_D 

     

    I've just tried the aba file upload from my personal laptop and the file is uploading perfectly.  So this is to do with the permissions I have on my company drive?  Can I uninstall Myob from my pc, reinstall and change the settings as to where the aba file saves?  

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Mel3066, 

     

    Great to hear that worked on the personal laptop. 

     

    This would be an environmental issue with the server that you're connected to, this is something I'd recommend getting your IT to assist with as they would have access to permissions. 

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