Forum Discussion

Eliane's avatar
Eliane
Trusted Cover User
3 years ago

Process Payroll window

Is anyone else experiencing delays on loading this window since the last update? It takes about 20 seconds for the page to load. No big deal, but annoying that you have to wait that long every time y...
Eliane's avatar
Eliane
Trusted Cover User
3 years ago

ChrisMYOB 

 

Thanks Chris!

 

I'm trying to clear the cache, but the instructions seem incomplete.

 

What do I do after step 4 please?

 

Thanks, Eliane

ChrisMYOB's avatar
ChrisMYOB
Former Staff
3 years ago

Hello Eliane 

 

The full steps are there. There are 8 steps in total. 

 

If your page is being cut off when you expand the drop-down, what you will need to do is clear your browser cache and then refresh the page, then all the steps will appear. 

  • Eliane's avatar
    Eliane
    Trusted Cover User
    3 years ago

    ChrisMYOB 

     

    Thanks Chris, I was able to load the entire instructions now.

     

    Followed it through and it's still taking over 20 seconds for the Process Payroll window to load.

     

    I hope the next update fixes this bug.

     

    At this stage this is not solved.

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