Forum Discussion

TamJones's avatar
TamJones
Contributing User
3 years ago

Re: EOY finalisation -ETP payments

Hi Sam   I am still in STP 1 and still having issues with the ETP figure completely different to what it should be.   I have just tried to process a zero payrun for this employee but YTD Summary ...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi TamJones,

     

    Thanks for letting me know

     

    You'll need to find the ETP transaction/s in your software and check the dates they were processed, then remove any ETP payments from the 'Employment Terminations' window in Single Touch Payroll that should not be there (remove the duplicates that have a different transaction date to the one recorded in your software).

     

    Once they've been removed, check if their Summary of Payments report has been updated accordingly.

     

    Do reach out if I can assist further. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

TamJones's avatar
TamJones
Contributing User

Hi Sam

 

I have checked as per your instructions and yes, there appears to be double ups of two differenct amounts.

 

There are 5 entries showing under the employee.

2 x $10,536.64

3 x $7,902.48

 

Total being $36,878.24 (whichi is showing under ETP - Tax Free Component S

 

I can't see the $10,536.64 payroll transaction anywhere in MYOB under the employee.

Unsure why the $7,902.48 is showing 3 times.

 

Thanks for your help Sam

 

Tam

 

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi TamJones,

 

Thanks for letting me know

 

You'll need to find the ETP transaction/s in your software and check the dates they were processed, then remove any ETP payments from the 'Employment Terminations' window in Single Touch Payroll that should not be there (remove the duplicates that have a different transaction date to the one recorded in your software).

 

Once they've been removed, check if their Summary of Payments report has been updated accordingly.

 

Do reach out if I can assist further. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • TamJones's avatar
    TamJones
    Contributing User
    3 years ago

    Hi Sam

     

    I have done this and now the figures are correct - YAY

     

    Thanks so much for your help

     

    Have a great afternoon.

     

    Tam 😊

  • TamJones's avatar
    TamJones
    Contributing User
    3 years ago

    Hi Sam

     

    What if you can find the transactions?

     

    I can't find the ETP transaction for $10K amounts in MYOB at all.  They are not under the employees card of transactions, nor in the in the payroll reports.

     

    All bank accounts have reconciled.

     

    Can I just remove these from the Employement Terminations window and then check the YTD Summary figures

     

    Thanks

     

    Tam

  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi TamJones,

     

    That's exactly right, if you cannot find the ETP transactions in your software, remove them from the Employment Terminations window and then check the employee's YTD Summary of Payments report. 

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