Forum Discussion

marketcreations's avatar
5 years ago

Leave Entitlement Reports has a difference from the card balance

The Entitlement Balance [Detail] report from July 2019 to date, it shows the correct hours balance under the "Hours from pays" line, however, it shows the incorrect "Card balance" in the report, and ...
  • CloudMindAcc's avatar
    5 years ago

    Hi marketcreations 

     

    Have you recently or in the past upgraded from V19 to AccountRight Live.   Sometimes the upgrade distorts the leave balances and if this is the case you need to get MYOB data repair team to fix at the back end?

     

    If this is the case reply to this post and someone from MYOB will send you next steps Tracey_A Steven_M