Forum Discussion

Laura_JBC's avatar
Laura_JBC
Member
3 years ago

Payroll Calculated Rate Issue

Hi MYOB Community! I keep having a reoccurring issue when a particular staff member takes leave. Whenever I process leave hours the staff members calculated rate drops. I've checked her card and t...
Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi Laura_JBC,

 

Thanks for sending that through. 

 

If the employee will be getting paid the regular hourly rate for this leave, I recommend selecting the first option 'Regular rate multiplied by'. 

 

If you are still having trouble after selecting that option, please do let me know. 

 

WAC1's avatar
WAC1
Experienced User
3 years ago

I have exactly the same problem but using the Higher Duties payroll category.  There is nothing wrong with either the payroll category setup or the employee setup.  Is this a MYOB issue?

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