Forum Discussion

Laura_JBC's avatar
Laura_JBC
Member
3 years ago

Payroll Calculated Rate Issue

Hi MYOB Community! I keep having a reoccurring issue when a particular staff member takes leave. Whenever I process leave hours the staff members calculated rate drops. I've checked her card and t...
WAC1's avatar
WAC1
Experienced User
3 years ago

It is set up as Fixed Hourly Rate.  It would appear to be a software problem as my accountant said several of their bookkeepers had the same problem but with different wages categories.

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi WAC1,

 

Thanks for confirming that.

 

When the issue occurs again, can you please take a screenshot of the following and paste it into your reply:

 

  • Pay run details or pay slip (showing incorrect calculation)
  • Hourly rate (entered in employee card)
  • Wage/leave category in question 

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