Forum Discussion

Ande's avatar
Ande
Contributing Cover User
10 days ago

Request for STP Remediation – Duplicate Reporting Due to MYOB and Xero Transition

  I am writing to request your assistance with a Single Touch Payroll (STP) reporting issue that has arisen due to our transition from MYOB to Xero.   Background:   Payroll from 1 July 2025 to 3...
Earl_HD's avatar
Earl_HD
MYOB Moderator
10 days ago

Hi Ande,

We really appreciate you sharing such a detailed breakdown, it’s very helpful. This is a tricky one, but if your MYOB file/subscription is still active, it can still be corrected. Our team can help guide you through fixing your records to rectify the STP reporting.  You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,

Earl

 

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