Forum Discussion

Rum's avatar
Rum
Experienced Cover User
2 years ago

STP

We posted a Xmas bonus thru STP without the correct ATO category. The payroll was accepted by the ATO but does not show the bonus.   How can we adjust at the ATO end without changing the MYOB payro...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Rum, 

 

Thanks for posting your concern in the forum. 

 

I understand it's preferable not to recreate the pay runs that are already created. Since the amount is not sent to the ATO, the pay category of those bonuses likely is not being reported yet. I recommend making sure that the pay category of the bonuses is all correct and sending an update event to ATO to correct the figures. 

 

Feel free to let us know if you require any further assistance with this. 

 

Thanks,
Genreve

  • Rum's avatar
    Rum
    Experienced Cover User
    2 years ago

    Thank you for that info. Can I ask if an update event requires us to change amounts? You are correct that the Bonus category was not set up correctly but has since been done.

     

    We have processed another 2 pays since the original error. I have not done an update event before and unsure of the process.

     

    I have attempted to make changes to payroll errors in the past with bad results. So, just want to make sure we get this right. The Update Payroll instructions do not seem to apply to our version of MYOB essentials.

     

    Appreciate your help.

    Regards

    Perry

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi Rum, 

       

      Thanks for the response. 

       

      If the pay category has been altered, sending an update event will just correct the values based on the corrected pay category. If the values of the bonuses are all correct you won't need to change any amounts. 

       

      Let us know if you require any other assistance. 


      Thanks,
      Genreve

      • Rum's avatar
        Rum
        Experienced Cover User
        12 months ago

        Hi Genreve

        The Bonus category has been inluded in the STP and an update event lodged.

        Unfortunately, nothing has changed at the ATO end. Still $1000 difference between MYOB and STP records at ATO.

         

        Any other thoughts?

         

        Thank you

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