Forum Discussion

EugeneHe's avatar
EugeneHe
Contributing User
2 years ago

Terminating or removing an employee who was on JobMaker? We never requested or set up JobMaker

We never applied Job Maker nor set up Job Maker on MYOB. However, when I processed STP today with our normaly payrun, I found two employess are shown under "Job Maker Period 10 ( - )" and there is er...
Doreen_P's avatar
Doreen_P
MYOB Moderator

Hi EugeneHe 

 

Thanks for your post.

 

Since you did not apply for a Job Maker but received a message about it when processing pay, you may need to check the Income type of the employee. To check this, if you are using MYOB Business/Essentials (web-based), go to Payroll > Employees > Click the name of the employee > Taxes > Income type (make sure to select the applicable income type). If you are using the AccountRight, go to Card File > Cards List > Employee tab > Click the name of the employee > Payroll Details tab > Taxes > Income Type. 

 

Regarding the error message you received, kindly clear cache your browser and try to use a different browser. We also recommend using Google Chrome. 

 

Please let me know if you need further assistance.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Best regards,
Doreen

EugeneHe's avatar
EugeneHe
Contributing User
12 months ago

Hi Doreen_P 

 

Thanks for your response. I have checked the employee's income type, both of them has the right income type "Salary and Wages" selected. Any other way to have this fixed? 

 

Regards, 

 

Eugene

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    12 months ago

    Hi EugeneHe 

     

    Do you still an assistance regarding this concern? Please do let us know. We'll be happy to assist you. 

     

    Best regards,

    Doreen