Hi Juney,
Thank you so much for your detailed post and welcome to the Community Forum! I'm sorry to hear about the issues you've been having. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. To fix this, I would recommend to download the ABA Bank File.
In the Payroll menu, click the Past pay runs link. The Past pay runs page appears with a list of pay runs.
Click the Download button for the applicable pay run to download your bank file. Save it to your computer in an easy-to-find location.
Upload the bank file to your banking portal
Please do let me know how you go on this.
Regards,
Earl