Forum Discussion

AGED's avatar
AGED
Member
2 years ago
Solved

Returned Super contributions needing to be re processed to a new fund

The payslip with zero hours and entitlements except for the negative returned contribution and the correct payslip with zero hours/entitlements but the correct amount of Super to be paid cancel each ...
  • Kat4's avatar
    Kat4
    2 years ago

    Not sure if this is what you've done and that's how you've got a negative, and I'm certainly no expert in MYOB, but When I get a super payment back I follow MYOB steps for returned super 

    Reversing and reprocessing superannuation payments - MYOB AccountRight - MYOB Help Centre

    this steps you through reversing the payment (that's the whole payment you submitted for every employee), then resubmitting the payment without the returned member and then resubmitting that employees super (just be careful you enter all the correct dates for when initially paid, when returned etc). I've done this a few times and resubmitted employees super to a new fund and I've only had 1 problem with the process and had to seek extra support.

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
2 years ago

Hey AGED, 

Just following up to see if you still require any further assistance. 

 

Feel free to send me a Private Message with the following if you have any further questions:

  • Serial Number
  • Business Name 
  • Full Name and Email Address 

 

Cheers, Amanda. 

 

 

  • AGED's avatar
    AGED
    Member
    2 years ago

    Hi Amanda,

    Still confused as I have followed downloaded instructions and both the negative and positive number cancelled themselves out resulting in no payment to the appropriate Super Fund

     

     

    • AmandaMYOB's avatar
      AmandaMYOB
      MYOB Moderator
      2 years ago

      Hey AGED,

      I've responded to your Private Message, let's take it forwards from there! 

       

      Cheers, Amanda. 

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