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Pau's avatar
Pau
Member
7 days ago

Returned Superannuation Payment Causing Duplicate Entry in Superannuation Liability Account

Hello,

I paid superannuation for an employee, but the payment was returned because the employee had closed their superannuation account.

When the money was returned to the bank account, I allocated the amount to 2-2000 Superannuation Liability.

I then processed a new superannuation payment for the employee to their new superannuation account.

However, I now have what appears to be a duplicate entry in account 2-2000 Superannuation Liability, leaving an amount outstanding that doesn't seem to be correct.

Could someone please advise me on the correct way to fix this in MYOB?

Please see the attachment.

Thank you!

1 Reply

  • Hi 
    Recommend check superannuation expense account as you may have missed the step of credit the original payrun of superannuation
    Thanks Chris